DXP Pacific Industrial Pumps

Office Manager – BOM0514

Job Number: BOM0514
Cortech Engineering is hiring an Office Manager to join its growing family in its Bakersfield location. The Office Manager will be responsible for branch operations including facilities management, first-line human resources management, and facilitation of cross-departmental operations. Strong knowledge of lean and six sigma principles are highly desired. Interested candidates should send resumes along with any supporting documentation to [email protected].
Title: Office Manager
Department: Operations
Reports to: Operations Manager
Direct Reports: Bakersfield Purchasing Agents, Bakersfield Warehouse Clerks, and Bakersfield Customer Service Representatives
Indirect Reports: None
Classification: Exempt
Major Job Functions, Objectives, and Key Performance Indicators
Subject to change without notice:
  • Provide direct, front-line management of Bakersfield administrative staff which includes warehousing, purchasing, customer service, and application engineering functions
       • Develop SMART goals for all direct reports based on performance objectives set by corporate headquarters
       • Ensure proper staffing levels to meet branch performance objectives
            • Vacation scheduling
            • Working with relevant parties to recruit temporary labor
            • Create job requisitions and submit for approval by management and human resources
       • Implement performance management systems under the direction of human resources
            • Performance appraisals
            • Professional development plans
            • Disciplinary actions
       • Train temporary employees, contractors, and new employees of the branch SOPs and/or requirements
       • Delegate required tasks, as necessary
       • Assist staff with overflow work
  • Continuously seek out opportunities for waste reduction and process improvement
  • Ensure the proper flow of information from the Bakersfield branch to the Yorba Linda headquarters
  • Oversee cycle counts
  • Oversee the reconciliation of goods received by will call with purchase order/sales order entry
  • Create and/or approve requisitions for office supplies and computer equipment.
  • Ensure accurate and complete write-ups in the Service department
       • Achieve 75% writeup accuracy/completeness within 90 calendar days
       • Achieve 95% writeup accuracy/completeness within 180 calendar days
  • Ensure Bakersfield purchasing and order entry is conducted in a manner fast enough to fulfill the needs of the Outside Sales staff
  • Ensure all required paperwork for invoicing is delivered to the Accounting department in a timely manner
  • Maintain the integrity of the warehousing system consistent with corporate standards
  • Ensure the prompt and accurate receipt and delivery of goods from vendors and to customers, respectively
  • Maintain and submit reports for all KPIs and other measureables
  • Maintain branch standard operating procedures in company’s SharePoint collection
  • Represent branch during Operations meetings
  • Facilitate and conduct branch cross-departmental meetings
  • Travel to Yorba Linda branch as necessary
  • Other duties as assigned
  • Bachelor’s Degree, preferably in a business-related field; or five to ten years of related experience; or equivalent combination of education and experience
  • Working knowledge of Six Sigma principles and methodology required; Six Sigma or Lean Six Sigma Green Belt certification desired
Computer Skills
  • Intuit Quickbooks Enterprise: Intermediate
  • Microsoft Excel: Intermediate
  • Microsoft Word: Intermediate
  • Microsoft Outlook: Intermediate
  • Typing Speed: 55 wpm
Traits and Attributes
  • Excellent customer service skills
  • Strong verbal communication skills
  • High attention to detail and willingness to scrutinize all information
  • Extreme sense of urgency
  • High level of organizational ability
  • Demonstrated ability to exercise sound, independent judgment